Frequently
Asked
Questions
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Faithfully Thriving Counseling offers online individual, family, and group therapy services for people ages 12 and older, using engaging, evidence-based approaches grounded in Christian faith. Specialties include Christian counseling, supporting middle-aged women through life transitions and burnout, and navigating mental well-being & food allergies.
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Click the “Book Now” button to schedule a new patient teletherapy appointment. Once your appointment is scheduled, you will receive a secure link to complete the paperwork needed before your first appointment to confirm your session. If you have questions prior to scheduling, please reach out through the “Contact” page.
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I bring creativity into counseling sessions because each person learns, processes, and heals in their own unique way. I take time to understand how you learn best and intentionally tailor our work together to fit your individual style. By incorporating approaches that resonate with you, counseling becomes more engaging, supportive, and meaningful.
You are the expert of your own story. My role is to come alongside you, offering guidance, encouragement, and practical tools to help navigate life’s challenges. Together, we will work toward healing and growth.
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You can reach me via the contact page or email. I aim to respond quickly—usually within one business day.
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Initial First Appt. (50 minutes) $190
Individual-50 minute session $165
Individual-90 minute session $297
Family-50 minute session $190
Family-90 minute session $342
Initial Group Intake: 50 minutes $190
Group-50 minute session $50 per person
Group-90 minute session $90 per person
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I do not directly take insurance. Clients pay for services at the time of their sessions. At the end of each month, I provide a superbill that you can submit to your insurance company for possible out-of-network reimbursement, depending on your specific plan and benefits.
Private Pay:
Private pay means you pay directly for services without involving insurance. This option offers the most privacy and flexibility, as no diagnosis or treatment details are shared with an insurance company, and there are no restrictions on your care.Out-of-Network (OON) Insurance:
If your insurance includes out-of-network benefits, you may choose to submit the superbill for partial reimbursement. Coverage varies by plan, and insurance companies may require a diagnosis and access to certain treatment information. -
Navigating insurance can be challenging. To help simplify the process, I've provided an overview of common insurance terms and step-by-step guidance for checking your out-of-network benefits so you can better understand your coverage and potential reimbursement options.
Understanding Your Out-of-Network (OON) Benefits
Navigating insurance can feel overwhelming, especially when seeking services from an out-of-network provider. This guide explains common insurance terms, how to verify your out-of-network benefits, and the steps for requesting reimbursement from your insurance company.
Common Insurance Terms
Out-of-Network (OON)
An out-of-network provider is a healthcare professional who does not have a contract with your insurance company. You pay the provider directly for services and may be eligible for partial reimbursement from your insurance plan.
Deductible
Your deductible is the amount you must pay out of pocket each year before your insurance company begins contributing toward covered services.
Example: If your deductible is $2,000, you must pay $2,000 in covered healthcare expenses before your insurance begins paying benefits.
Out-of-Network Deductible
Some plans have a separate deductible specifically for out-of-network services. This amount often differs from your in-network deductible.
Coinsurance
Coinsurance is the percentage of the cost that you and your insurance company share after your deductible has been met.
Example: If your plan covers 70% of out-of-network services, your insurance company pays 70%, and you are responsible for the remaining 30%.
Copayment (Copay)
A copay is a fixed dollar amount you pay for a service. Copays are more common with in-network services and may not apply to out-of-network care.
Allowed Amount / Usual and Customary Rate (UCR)
Insurance companies determine an "allowed amount" for services. If your provider charges more than the allowed amount, your reimbursement may be based only on the insurance company's approved rate.
Superbill
A Superbill is a detailed receipt that includes the information your insurance company may require for reimbursement. It typically contains diagnosis codes, service codes, dates of service, and provider information.
Reimbursement
Reimbursement is the amount your insurance company pays you after reviewing a claim for out-of-network services.
How to Check Your Out-of-Network Benefits
Before beginning services, contact your insurance company using the customer service number on the back of your insurance card.
Ask the Following Questions:
Do I have out-of-network mental health benefits?
What is my out-of-network deductible?
How much of my out-of-network deductible has already been met?
What percentage of services will be reimbursed after I meet my deductible?
Is there a separate deductible for mental health services?
Is preauthorization required for outpatient mental health therapy?
Are there limits on the number of therapy sessions covered each year?
What is the allowed amount for CPT code 90837 (53-minute psychotherapy session)?
How do I submit claims for reimbursement?
How long does reimbursement typically take?
Consider writing down the representative's name and the date of your call for future reference.
How Out-of-Network Reimbursement Works
Step 1: Attend Your Session
You pay for services directly at the time of your appointment.
Step 2: Receive a Superbill
You will receive a Superbill that contains the information needed for insurance reimbursement.
Step 3: Submit Your Claim
Submit the Superbill to your insurance company according to their instructions. Many insurance companies allow online claim submission through their member portal.
Step 4: Insurance Reviews the Claim
Your insurance company reviews the claim and determines whether the service is eligible for reimbursement under your plan.
Step 5: Receive Reimbursement
If the claim is approved, reimbursement is typically sent directly to you by check or direct deposit.
Important Things to Remember
Payment for services is your responsibility regardless of reimbursement.
Reimbursement amounts vary by insurance plan.
Meeting your deductible does not guarantee full reimbursement.
Insurance companies may reimburse only a portion of the session fee.
Benefits can change, so it is always best to verify coverage directly with your insurance company.
If you have questions about the information needed for reimbursement, please feel free to ask. While I can provide documentation such as a Superbill, you are responsible for understanding your insurance benefits and submitting claims to your insurance company.
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For your virtual counseling session, please choose a private, confidential space where you feel safe to speak freely without being overheard or interrupted. This helps ensure your privacy and allows you to fully engage in the session.
Please do not attend sessions while in a moving vehicle. Instead, select a comfortable, secure location where you can focus, feel at ease, and openly express your thoughts and feelings.
Please also note that you must be physically located in Minnesota during your session due to licensure requirements.
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I require at least 24 hours’ notice for any cancellations or rescheduling. Cancellations made with less than 24 hours’ notice will be charged the full session fee.
